At House of Luxury Brands, Customer satisfaction is our primary Objective. Not only We sell the Best Master quality Fabric in extremely competitive Prices , but we also have an amazing Support team that works hard to make sure that you have the best shopping experience at houseofluxurybrands.com
NOTE: Due to difference in lighting conditions , there might be a slight variation in exact color and texture of the product that you receive.
We always educate and urge our vendors to put up the product pictures in normal lighting conditions, but if there is a slight difference, that is beyond our control, and we cannot offer exchange in that case.
We have firm belief in Our product and Guarantee the Best Quality which gives us confidence to confront any kind of concerns that our first time shoppers might have.
we offer an exchange for a product(with the same product) on the following terms.
- You must get in touch with us at the provided support number within 3-days of receiving your order.
- You must submit the duly filled ‘Exchange Form’ in order to proceed your exchange within the designated time mentioned above.
- Product must not be used
- You must have a valid reason or furnish a considerable problem with the product (e.g damage or missing accessory)
- You must provide clear images of the content received, along with the snap of courier label and a brief note mentioning the issue faced.
- It must be packed in its original packing.
- No Exchange / Refund for Stitched Items
- You must have the proof of Purchase from us (invoice /receipt)
*HOUSEOFLUXURYBRANDS.COM RESERVES THE RIGHT TO REFUSE OR DECLINE AN EXCHANGE REQUEST, AND THE ABOVE EXCHANGE POLICY IS SUBJECT TO CHANGE WITHOUT PRIOR NOTICE TO ANYONE AFFECTED DIRECTLY OR INDIRECTLY.
*WE DO NOT HAVE ANY RETURN / REFUND POLICY , UNDER ANY CONDITION.